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LangChain Development for Systems That Reach Production

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The short version

A LangChain prototype takes an afternoon. Getting it to answer reliably on your real documents, at your real volume, with costs you can predict, is the actual project. Most of the work is retrieval quality, evaluation and failure behaviour — not prompt wording. We build LangChain and LangGraph systems with that from the start, so the demo and the production system are the same system.

What we build

What we build with LangChain Development

01

RAG pipelines

Chunking, embedding and retrieval tuned to your documents, with hybrid search and reranking where semantic search alone returns confident nonsense.

02

LangGraph agents

Stateful, multi-step agents with explicit control flow, so behaviour is inspectable and a loop can't run away — rather than a chain that either works or doesn't.

03

Tool-calling and integrations

Agents that call your real systems, with permissions scoped tightly and high-stakes actions gated behind a human checkpoint.

04

Evaluation harnesses

A test set drawn from real questions and graded automatically, so a prompt or model change can be measured instead of guessed at.

05

Cost and latency control

Model routing, caching and context trimming — the difference between a feature that's viable at scale and one that quietly becomes your largest line item.

06

Observability

Tracing over chains and agents so when an answer is wrong you can see which retrieval or tool call caused it.

How we work

How a build actually runs

  1. 01Establish what a correct answer looks like, and collect real questions to measure against
  2. 02Assess the documents or data the system will retrieve from
  3. 03Build the retrieval pipeline first and measure it before adding generation
  4. 04Add agent logic and tool access only where retrieval alone is insufficient
  5. 05Run the evaluation set on every change to catch regressions
  6. 06Deploy with tracing, cost monitoring and a fallback path for low-confidence answers

Common use cases

What teams ask us for

01

Internal knowledge assistants

Answering staff questions from policy, process and product documentation, with citations back to the source document.

02

Document analysis

Extracting structured fields from contracts, reports or forms, with confidence thresholds that route uncertain cases to a person.

03

Customer-facing support

Answering from your own content with strict grounding, so the system declines rather than inventing when it doesn't know.

04

Research and summarisation

Multi-source gathering and synthesis where the output must be traceable to what it came from.

FAQ

Questions we get asked

Almost always retrieval, not the prompt. If the right passage never reaches the model, no amount of prompt engineering saves the answer. We measure retrieval quality separately from answer quality first — usually the fix is chunking, hybrid search or reranking, and sometimes it's that the source documents genuinely don't contain the answer.

For a single prompt with no retrieval or tools, a direct API call is simpler and we'll tell you to do that. LangChain earns its place when you have retrieval, multiple steps, tool calls or agent state to manage. Using a framework you don't need is its own cost.

Scope tool permissions to the minimum the task needs, keep high-stakes actions behind an explicit human approval step, and put hard limits on iterations and spend. An agent with write access to a production system and no checkpoint is a design mistake, not a tuning problem.

It depends on volume, context size and model choice, and it varies more than people expect — the same feature can differ by an order of magnitude depending on how much context you send per call. We model expected cost per query during the build and use caching, context trimming and model routing to control it, rather than discovering the number on the first invoice.

The pipeline and vector store can. The model is the deciding factor: open-weight models can run entirely in your environment, while frontier hosted models cannot. If data residency is a hard requirement, that constraint shapes the architecture and we'd settle it before anything else.

Usually: an evaluation set so changes can be measured, retrieval tuning against real questions rather than sample ones, failure behaviour for when the system doesn't know, cost and latency control, and tracing. That's typically the larger half of the project, which is why prototypes are quick and production systems aren't.

Related

Related services and sectors

Thinking about LangChain Development? Let's scope it properly.

A short call is usually enough to tell whether this is the right tool for your process — including when the honest answer is that it isn't.

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